Implementation and Engagement Specialist 2026

About this job

Role title: Implementation and Engagement Specialist

Employer: SmartyGrants UK (Our Community International)

Applications open: 14 September, 2026

Applications close: Once the role has been filled

Application method: Applications will only be accepted if submitted on this platform. Applications received by any other method will be discarded.

Role summary: SmartyGrants is a self-service SaaS platform used by funders to manage the administration of their grants programmes. It has been operating in Australia and New Zealand since 2009 and opened in the UK in 2024. The primary purpose of this role is to oversee system implementation for new SmartyGrants clients, with some work also to support our sales/marketing, training, technical support and operations activities. You’ll be helping our clients configure an existing solution so no coding skills are required; however, you will need strong technical skills, an ability to think in systems, and some understanding of how to use technology to deliver grants. The successful applicant will be based in the UK, working 100% remotely, and will work with clients in the UK, Ireland, Canada and, potentially, other parts of Europe and the United States. Most of the work will be done online. This role offers flexibility, competitive pay, good working conditions and lots of training and support. It also comes with challenges. You will work as part of a team of two in the UK (with lots of engagement with and support from our Melbourne-based team as well). You need to be comfortable managing your own timetable, confident making sensible decisions, and able to write clearly enough that colleagues 11 hours away can pick up where you left off.

Position description: Implementation and Engagement Specialist

More information: Contact info@smartygrants.co.uk

Application instructions

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